Choose your region
By selecting a currency you will see the equivalent prices in your preferred currency at the side of the sterling prices. You will be charged in sterling when you place an order..
Once you have finished shopping, proceed to checkout payment page where you can choose how to pay for your order. These include:
- Visa and MasterCard (including pre-paid cards)
- Pay Pal
- Amazon Pay
- Open Pay
Yes, we ship to most countries globally. Please see the country drop down for the list of destinations we ship to. Orders are sent Tax free, but customs and duty must be paid by recipient.
Thank you for purchasing from our Gifts by Turnstile section. If these products are ordered with other merchandise from the store you will receive these in a seperate package as they will be shipped from our personalisation warehouse. We aim to make and ship all product as quickly as possible but please allow 10 days from purchase date for delivery.
If you have not received a shipping confirmation email from us yet, then contact us and we will investigate. Please remember if we have just had a big release, we might be a little slower at getting orders out or if you have ordered a pre-order item, the shipping deadline for those products are different (and we won't despatch your order until all products are available). If you have received a shipping notification, consult your tracking number for the latest update on where your order is.
Yes. There is currently up to 70% off Winter Sale running.
Discount applies on the checkout page. Any refunds take into account this discount.
You can only utilise one promotion per order. For some of our site promotions, certain merchandise (based on availability or other factors) may be excluded. If your item is excluded from one of our promotions, you will not see a discount for this item at checkout.
As an online business our prices change in accordance with trends, customer demand and stock availability we are, therefore, unable to retrospectively refund the difference in price when an item you have purchased goes into sale, although we do appreciate how frustrating this can be. You are more than welcome to return the item for a full refund and then re-order the item at its markdown price, provided it is returned in accordance with our returns policy. Please note, we cannot guarantee that another customer won’t purchase this item before you get chance to do so.
Please be aware that e-mail responses can take up to 3 working days for a reply. Please wait the requisite amount of time before trying to contact us again.
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